Services & Facilities
CONCIERGE DESK
The concierge is conveniently located near the entrance of the hotel. Well-trained and able to help with just about anything, our Concierge is your guide to what to do, when & where to go, and who to see in the great city of Montreal.

PET POLICY
We welcome owners with small domestic pets (15 lbs or less); however we ask that certain guide lines be adhered to.

  • Upon checking-in, the owner must sign a waiver declaring full financial responsibility for any damage to hotel property by the pet.
  • The pet must not be left alone in the room.

Please note that there will be a cleaning fee of $25 per stay.

GIFT SHOP
Our unique and friendly convenience store is located in the lobby of the hotel. The shop carries various touristic items, confectionaries, and various medicinal items.

VALET PARKING
Upon arrival at the hotel, our guests can simply ask the Bell Captain for valet parking. While you check-in or check-out, the Bell Captain will be more than happy to park or deliver your car to you.

24hr SECURITY
There are security guards in the hotel, 24 hours-a-day and seven-days a week. They are easily recognizable by the ear pieces they wear and a name badge that identifies them.

LAUNDRY AND DRY-CLEANING SERVICES
Provided the items needed to be washed or dry/cleaned are handed in by 9:00am in the morning, they will be returned to you by the evening. Guests place items in a plastic bag provided by the hotel and mark down what it is they are submitting to be washed/dry-cleaned. The bill for the service is added to your final hotel bill.

KIDS 19 AND UNDER
Children, 19 years old and under, can stay for free when sharing their parents' room.

BABY-SITTING SERVICES
Baby sitting services can be arranged, with prior notice from our clients. Simply notify the receptionist or the concierge that you would like a babysitter either upon making your reservation or upon checking-in.

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