Contact Centre Supervisor

Primary Function: The Contact Centre Supervisor will lead a team of 12-15 team members and manage the day-to-day operations of the contact center, including but not limited to driving workforce efficiencies, customer service, reporting, and performance management. The Contact Center Supervisor ensures engagement from the entire team and ensures that the team is able to overcome obstacles. The role manages the processes to ensure compliance with company policies/procedures, continual process imp…

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  • Posted: Wednesday, 10 July 2019 -

    Directeur de succursale writes: Entreprise avec futur prometteur Acklands Grainger est une entreprise offrant un environnement pou; Read more...

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